????? FREQUENTLY ASKED QUESTIONS ?????

HIRE PRICES:
Why a minimum 4 day hire price?
Hire prices are based on 4 days, due a majority of hire items being needed over the weekend, so they are based on pick up being Thursday or Friday, and being returned Monday.

All prices quoted cover the entire 4 day hire period (not a per day rate)

Can we hire for just 1 day?
Yes you can, but we have a minimum 4 day charge.

CLEANING OF HIRE ITEMS:
Do we have to clean glasses, crockery, tables, chairs and linen on return?
Yes, all items must be returned clean, rinsed and free of any food residues, they are then processed through a sterilising machine.
Linen is sent away to be laundered so just ensure any major wine spills etc are sponged before return.
Any items returned in a soiled condition will incur a cleaning fee, based on $55/hr.


PICK UP AND DELIVERY FEES:
What are the charges involved?
$45 Pick Up and $45 Delivery Fee applies to any orders within Christchurch City that would require 1 vehicle.
Outside this area is based on $1.50/km return trip.

MARQUEE HIRE:
Can we install the marquee ourselves?
Any marquee on our price list printed in Red is available for Self Installation, any marquee printed in black we must install due to the size and difficulty involved.

What is the quality of a Self Installation Marquee?
Due to the risk of damage to marquees on self installation a lower graded one is supplied. This means that they are NOT new marquees, age and colour may vary, blue walls may be provided and are lower graded marquees.

TRANSPORT OF THE MARQUEES:
What sort of vehicle will i need to pick up my marquee?
Peg & Pole Marquees are easily transported in a trailer, large 4WD, Ute etc, the longest poles are 2.1m, and the roof and walls are in bags for ease of moving.
Frame Marquees do require a Tandem Trailer or Ute/Truck.  The hardware range from 4m - 6m in length.

DO I REQUIRE A BUILDING PERMIT FOR MY MARQUEE:
Your local council will advise that any marquee over 100sqm requires a Building Permit.
The fees will differ for each council, with some requesting an inspection, this is where it is best to give them a quick call to see what their procedures are.
All building permits must be lodged with your council atleast 20 working days prior to your event to give them time to approve your application.
Permits can be sourced yourself or we can lodge one on your behalf (Admin Fees do apply)

INSTALLING YOUR OWN MARQUEE:
How hard is it to install our own marquee?
This is a tough question that i get asked alot.  From experience with the Peg & Pole Marquees, I found the hardest part of the installation was the guide rope pegs, so a large sledgehammer definitely makes it alot easier, along with some man power.
Frame Marquees are easier to install as they are a free standing structured marquee but still require to be fastened down in some way, ie sand bags, concrete weights, pegs.
All marquees come with a basic instruction manual, and if our marquee installers are in the workshop at the time of pick up, then they are more than happy to be give you a run down on the easiest way to install your marquee.

PEG & POLE v's FRAME MARQUEES:
Which marquee is best suited for my needs?
There are many things to consider when chosing your marquee, here are a few pointers;
Peg & Pole Marquees: They are less expensive than the Frame Model, and have centre poles and exterior guide ropes. Great for Weddings or Parties on your back lawn, and can only be installed on grass surfaces. (1m exterior clearance is required for the guide ropes to be pegged down)
Frame Marquees: More versatile without centre poles or exterior guide ropes.  Can be installed on all level surfaces, grass or asphalt or against buildings. Great for Exhibitor Marquees at A&P Shows, on your decking or paved area at home or workplace.

Hopefully this has answered some of the questions you may have regarding Marquee & Event Hire, please feel free to call us on  03 338 0301 if you have any further questions, we are only a phone call away !!!!